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爱马斯的体系为何行之有效?

Have you ever wondered how some companies seem to effortlessly maintain a culture of high quality and hard work? The truth is, it is not entirely effortless. To a certain extent, producing great products and achieving long-lasting success is all about maintaining a routine, establishing the right belief system and holding staff accountable.

你是否想知道一些企业是怎样一直保持着高品质学问和效率的呢?这看似不费吹灰之力,但事实上,并非如此。某种程度而言,生产优质的产品并保持长久的成功主要是依靠常规操作、建立正确的信念和使员工保持责任感。

At AMMEX, our business philosophy is a core part of what we do. Following an established set of principles is one of the ways we have been named to the Puget Sound Business Journal “Top 100 Fastest Growing, Privately Held Companies” a grand total of eight times. How do we do it? We all strive to be great employees every day, and we hold one another accountable for this goal. Here is a closer look at how we approach each day here at AMMEX:

在爱马斯AMMEX,大家的经营理念是大家为之奋斗的核心。每天,大家都努力成为优秀的员工,彼此为这个目标负责。爱马斯AMMEX已经8次上榜于“百强增长最快的私人控股企业”,这是怎么做到的呢?以下是大家在爱马斯AMMEX的一天:

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Every day at AMMEX starts with with a team huddle.

爱马斯的每一天从团队碰面会开始。

Our core ideologies

 大家的核心价值观

AMMEX stands by four core ideologies as an integral part of our day-to-day operations.

爱马斯AMMEX将四个核心思想作为日常业务的重要组成部分。

We are aggressive in pursuing opportunities: If something is worth doing, it is worth doing right. If we see an opportunity, we will go after it with everything we have got.

积极的追求机遇:如果一件事值得做,就去做。如果看到一个机会,就去用一切方法追求它。

We are consistent in products and processes: Consistency is the key to success. Figure out the best way and repeat the process.

产品和服务始终如一:一致性是成功的关键。要找出最佳(有效)流程并去重复。

We are approachable and a pleasure to do business with: People like to work with partners they like, so we aim to make the most of every interaction.

长期的合作伙伴关系:人们喜欢和自己中意的工作伙伴一起工作,所以大家的目标是达到最多的互动。

We believe that simple is good: Why build a complicated process? Keep it simple and do it right.

以简为佳:为什么要建立复杂的过程?保持简单,然后做好它!

Morning huddles

晨会

The huddle was introduced in football as a way to make brief contact before a strategic play. Not surprisingly, many companies have adapted this idea to business as well, and AMMEX is one of them. Football and business are a lot alike. In football, every player has a unique role in the play that follows. Business is the same way. Taking a moment each day to huddle is our way of making sure the day goes smoothly and everyone knows how his or her role contributes to the bottom line. We take this time to share important numbers and metrics and any other communications.

“Achievement is easier when you set measurable goals.”

(你)可以把晨会理解为球赛之前的碰面。毫无疑问,许多企业已经应用了这一理念,爱马斯AMMEX就是其中之一。打比赛和做生意有很多相似之处。在足球比赛中,每个球员都有自己独特的角色。做生意也一样。每天花一点时间碰面能确保当天一切顺利,每个人都(能从晨会中)给自己的角色做定位。大家利用这样的机会来分享重要的数据、指标和其他信息。

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“设定的目标可衡量时,成功也就更为容易。”

Reporting and visibility

可视化的业绩展示

It is hard to maintain a truly high quality business without transparency. We value transparency and communication at AMMEX, so we give all employees real-time access to sales, revenue and gross profit numbers. We also have this information moving on LCD screens in our sales pits where everyone sees them. This way, everyone knows he or she is part of one team and are striving toward the same goals.

 企业内部业务(流程)不透明是很难确保高品质业务的。大家重视爱马斯AMMEX的透明度和沟通,为所有员工获取实时销售收入和利润总额。这些数据会在液晶屏上滚动显示(给销售)。这样,每个人都会深觉自己是团队的一部分,大家都能朝着同一个目标而努力。

Setting goals

设定目标

Achievement is easier when you set measurable goals. At AMMEX, we set the “AMMEX Top 5″ objectives for each year and within that year, the “Top 3″ goals for each quarter. Furthermore, each AMMEX employee has his or her own three objectives each quarter that align to those set by the business. That is quite a few goals! But setting these targets helps us focus on results and lets each employee know his or her actions have a positive impact on the business. Ultimately, every employee contributes to AMMEX’s success.

当设定的目标可衡量时,成功就更加容易。爱马斯AMMEX每年设置“5大目标″,每季度设置“3大″目标。此外,每个员工有自己的三个目标。这些目标每个季度会根据业务进行相应的调整。(虽然)目标很多,但可以帮助大家专注结果。每个员工能了解自己的付出对企业有积极的影响。最终,员工就会为爱马斯AMMEX的成功做出贡献。

We believe in our culture of honesty and hard work, and it has helped us grow together since 1988. Success is not just about revenue growth; it is about setting goals, remaining accountable and aiming to grow together.

大家相信,从1988年开始,踏实和勤奋的企业学问就已经在帮助大家成长了。成功不仅仅意味着收入的增长,也关乎目标设定及责任的共同成长。

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